Sign in with the email address used at checkout, or use the order-status link in your confirmation email.
Open your order or shipping confirmation email and select View your order. Once your shipment has tracking, the order-status page shows the carrier and tracking link. Check your spam or promotions folder if you cannot find the email.
Delivery timing varies by item, destination, and carrier. Use the estimate and updates for your specific shipment.
Use the carrier link in your shipping email, or choose your carrier below and enter the tracking number there. Your order number and tracking number are different.
These links open the carrier's own website, where you can enter your tracking number.
If you cannot find your confirmation, tracking has stalled, or a delivery is missing, email contact@backroomstcg.com. Include your order number and a short description of the issue.
A shipping label can be created before the carrier scans the parcel. Check the carrier's page again for the first scan; contact us if you are concerned about a delay.
TCG cards and print-on-demand apparel or accessories may ship separately. Check each shipping confirmation for its own tracking link.
Check the delivery details, mailbox, building mail area, and any safe-drop location, and ask others at the address. If it is still missing, contact us so we can help investigate.